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Equity in Conflict Management June 2017
When is it appropriate to discuss equity in organizational disputes? When the politics of the problem has become too grand? When the need to collaborate with an underserved, underrepresented stakeholder is critical to the resolution of the conflict?
This perspective provides some considerations for conflict management practitioners to make when addressing latent conflict in an organization.
Managing Workplace Expectations in Law Firms May 2017
Adding to the growing conversation on the changing dynamics law firms are facing, how workplace relations are managed will determine the reality of innovative work processes.
What issues/behaviours can be identified as conflict initiating during change management?
This perspective provides some considerations for conflict practitioners to make at the outset of conflict assessments during change management processes.
Managing Uncertainty March 2017
A reflection on communicating in disputes where there is great uncertainty of outcomes.
This perspective provides some considerations for conflict practitioners to make when supporting disputants having trouble with dynamic and uncertain outcomes in dispute.
A reflection on the challenges to managing expectations in dispute resolution processes.
This perspective provides some considerations for conflict practitioners to make when addressing ill-intended aggressive energy to rush the dispute resolution process.
Guiding Transformation January 2017
A reflection on small group trust with change management processes.
This perspective looks at the challenge organizational management have while addressing leadership change procedures at satellite locations in organizations.
Conflict Management Systems December 2016
A reflection on the value of workplace dispute resolution processes and the rationale for developing a good conflict management system for organizations.
This perspective presents a fraction of the theoretical construct for conflict management systems, where recognizing the employee engagement extends beyond the organization to other social systems.
A reflection on organizational knowledge management systems and power dynamics.
This perspective takes into consideration recent research papers on strategies for implementing knowledge management systems, where power dynamics and resistance to change challenge such organizational initiatives.
Learning in Conflict October 2016
A reflection on how organizations can use conflict as a source for organizational learning.
This perspective presents the opportunity for unearthing and learning how to improve organizational systems and improve processes.
An analysis of the literature on consensus formation in support of mediation processes.
This perspective provides some theoretical considerations for conflict practitioners to make when faced with difficulty in developing consensus in mediation processes. The following body is an excerpt from Tricia Gazarek’s graduate studies research work.
Effective Listening in Conflict August 2016
A reflection on the value of using active listening skills during difficult conversations.
A reflection on judicial review of mediation agreements in Canada and its limitations.
This perspective provides some considerations for conflict practitioners to make during the court-connected dispute resolution processes. The following body is an excerpt from Tricia Gazarek’s graduate studies research work.
Supporting Business owners, Managers, Human Resources Professionals and Community Organizations with neutral third-party intervention for inter-personal and inter-group disputes.